Schedule a meeting with me: https://calendly.com/arlene-ngalle-dactexas/dac-ira-casemanagement-meeting Arlene Ngalle serves in a program leadership role at Deaf Action Center, where she provides operational and supervisory support across DAC’s programs. Since joining DAC, Arlene has played a key role in strengthening program coordination, staff support, and day-to-day operations that directly impact service delivery to the Deaf and Hard of Hearing community. In her role, Arlene works closely with program staff and leadership to ensure programs operate efficiently, consistently, and in alignment with DAC’s mission. She supports staff supervision, workflow management, and program-level decision-making, helping teams navigate challenges while maintaining a focus on quality services and client-centered outcomes. Arlene is known for her collaborative and steady leadership style, bringing clarity, organization, and a strong commitment to supporting staff and programs. Her work helps ensure that DAC’s programs remain responsive, well-coordinated, and grounded in the organization’s values of access, equity, and empowerment.